Every assumption is exposed and editable. The model is deliberately conservative — it counts only new commission from faster response plus reclaimed agent time. Staging savings, retention, and fewer deadline misses are upside we don't even count here.
Pre-filled with Harborview's profile. Adjust to match reality.
New commission + reclaimed agent capacity, net of program cost.
How it's calculated. Annual leads = agents × leads/agent × 12. Faster + always-on response lifts conversion by 25% + (25% × after-hours share), a floor consistent with the MIT/InsideSales and HBR speed-to-lead studies. Capacity = agents × 5 hrs/wk × 48 wks × $45 loaded rate. We deliberately exclude staging savings, buyer retention, and deadline-miss avoidance — real value we'd expect on top.
Because the first rule of a pilot is to beat the number, not the slide. We'd rather under-promise the model and let the live results surprise you.
Before we build, we pick the one number this is judged on — usually incremental closings from after-hours leads — and instrument it from day one.
If the pilot doesn't move the metric, you don't expand and you owe nothing further. The model has to earn the rollout.
Bring 90 days of lead and closing data. We'll rebuild this model on your actuals and show you the honest floor before you spend a dollar.